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  • Terms of Service

Basic Terms of Service

  1. Use of Service Our wireless broadband service is intended for your personal or business use and is provided solely for lawful purposes. You are prohibited from using our service for any illegal, fraudulent or abusive purpose, or to transmit any content that is unlawful, harmful, abusive, obscene, or offensive. You are solely responsible for any and all use of our service through your account.
  2. Service Availability We will make reasonable efforts to provide uninterrupted and reliable service, but we do not guarantee that our service will be available at all times or without interruption. We reserve the right to suspend or terminate service at any time, without notice, for any reason, including, but not limited to, your breach of these terms and conditions.
  3. Fees and Payment You agree to pay all fees associated with your use of our service. Fees are subject to change at any time, but we will provide you with notice of any fee changes in advance. Payment for service is due in advance of the service period. If you fail to pay any fees when due, we reserve the right to suspend or terminate your service without notice.
  4. Equipment You are responsible for obtaining and maintaining all necessary equipment to use our service, including, but not limited to, a wireless router or modem. We do not provide or support any equipment not provided by us. You are also responsible for ensuring that your equipment is compatible with our service and meets all applicable standards.
  5. Data Usage Our service is subject to data usage limits, which may vary depending on the service plan you have selected. If you exceed your data usage limit, we reserve the right to reduce your speed or suspend your service until the next billing cycle. You are responsible for all data usage through your account.
  6. Security You are responsible for ensuring the security of your account, including, but not limited to, maintaining the confidentiality of your account credentials and not sharing them with anyone else. You are also responsible for protecting your equipment from unauthorized access or use.
  7. Intellectual Property Our service, including all content and software, is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or otherwise use our service or any content or software associated with it without our prior written consent.
  8. Disclaimer of Warranties We provide our service “as is” and without any warranty or representation of any kind, whether express, implied, or statutory, including, but not limited to, any warranty of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that our service will meet your specific requirements or be error-free, uninterrupted, or free from viruses or other harmful components.
  9. Limitation of Liability To the fullest extent permitted by law, we will not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our service, including, but not limited to, any loss of use, data, or profits, regardless of the form of action, whether in contract, tort (including negligence), or otherwise, even if we have been advised of the possibility of such damages.
  10. Governing Law and Dispute Resolution These terms and conditions will be governed by and construed in accordance with the laws of England and Wales, without giving effect to any principles of conflicts of law. Any dispute arising out of or in connection with these terms and conditions will be resolved exclusively through the courts of England and Wales.
  11. Termination We may terminate your service at any time, with or without cause, by providing notice to you via email or other means. Upon termination, your access to our service will be immediately suspended, and you will no longer be able to use our service.


    You may also terminate your service at any time by providing notice to us via email or other means. If you terminate your service before the end of your current billing cycle, you will not be entitled to a refund for any unused portion of the service.Upon termination of service, you are responsible for returning any equipment provided by us in good working condition. Failure to return the equipment may result in additional fees and charges.This termination clause does not affect any other rights or remedies available to us under these terms and conditions or applicable law.

phone

01162 438 948

sales

sales@xponwireless.net

email

admin@xponwireless.net

support

01162 438 948

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